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Frequently Asked Questions
Do I need new software or systems?
No. Our system works with the tools you already use. We plug into your current phone number, forms, and lead sources and handle the follow-up automatically. There’s no complicated software for you or your team to learn
How fast do leads get responded to?
Every new call, text, or form is responded to in under 10 seconds. Speed is what wins jobs. While other companies call back hours later, your business replies instantly and keeps following up for 7 days automatically.
Does this work for HVAC companies specifically?
Yes. This system is built specifically for HVAC companies. HVAC leads are urgent — when someone’s AC or heat is out, they call the first company that answers. This system makes sure you never lose those jobs due to missed calls or slow follow-up.
How long does setup take?
Setup usually takes 24–48 hours. We handle the entire setup for you. Once it’s live, the system runs automatically in the background.
Will this replace my staff?
No. This does not replace your team. It handles the repetitive follow-ups, missed calls, and texts so your staff can focus on scheduling jobs and serving customers instead of chasing leads.
What happens when we miss a call or don’t reply to a lead in time?
The system immediately sends a text back to the customer, lets them know you received their request, and continues following up for 7 days until they respond. Every lead is tracked in a simple pipeline so nothing slips through the cracks.